Warranty & Returns

Because we're confident: try it for 30 days. Don't like it? Send it back.

Use LUMIA for a full month. If you don't notice a difference, send the shower head back and we'll collect it and refund you.

30 days

The trial period starts the day you receive your order.

Instant replacement

Arrived broken or missing a part? We'll replace it right away.

What's covered

• You don't notice a difference within 30 days.
• It arrived broken or missing a part.
• A leak or crack from first use.

What's not covered

• Used filters (for hygiene reasons). Only sealed filters in their original packaging can be returned.
• Orders more than 30 days past delivery.

Have a question before you order?

We reply on WhatsApp 24 hours a day, every day: WhatsApp 9111 3737